Our Privacy Policy:
Revised – August 2009
OUR COMMITMENT TO YOUR PRIVACY
This site is owned and operated by IceHouse Consulting, LLC. Your privacy on the Internet is of the utmost importance to us. At IceHouse
Consulting, LLC, we want to make your experience online satisfying and safe.
Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the
capture and use of that information. This privacy statement discloses what information we gather and how we use it.
INFORMATION ICEHOUSE CONSULTING, LLC GATHERS AND TRACKS
IceHouse Consulting, LLC gathers two types of information about users:
• Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic
newsletters, to participate in our message boards or forums, to email a friend, and from participation in polls and surveys.
• Information IceHouse Consulting, LLC gathers through aggregated tracking information derived mainly by tallying page views throughout our
sites. This information allows us to better tailor our content to readers' needs. Under no circumstances does IceHouse Consulting, LLC divulge
any information about an individual user to a third party.
IceHouse Consulting, LLC Gathers User Information In The Following Processes:
Optional Voluntary Information
We offer the following free services, which require some type of voluntary submission of personal information by users:
1. Electronic newsletters (Dispatches)
We will offer a free electronic newsletter to users. IceHouse Consulting, LLC gathers the email addresses of users who voluntarily subscribe.
Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription
management page. Users can also subscribe to the newsletters at the time of registration.
2. "E-mail this to a friend" Service
Our site users can choose to electronically forward a link, page, or documents to someone else by clicking "e-mail this to a friend". The user must
provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let
the recipient know who sent the email. The information is not used for any other purpose.
3. Polling
We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important
issues. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. IceHouse Consulting, LLC may use a
system to "tag" users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about
individual users.
4. Surveys
IceHouse Consulting, LLC may occasionally conduct user surveys to better target our content to our audience. We never share any of this
information about specific individuals with any third party.
Protecting Children
Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable
information from anyone under the age of 13 without requesting parental consent.
Usage tracking
IceHouse Consulting, LLC tracks user traffic patterns throughout our site. However, we do not correlate this information with data about individual
users. IceHouse Consulting, LLC does break down overall usage statistics according to a user's domain name, browser type, and MIME type by
reading this information from the browser string (information contained in every user's browser).
IceHouse Consulting, LLC sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never
associated with individual users. We use tracking information to determine which areas of our sites users like and don't like based on traffic to
those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better
service for you.
Cookies
We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it
will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a
cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites.
IceHouse Consulting, LLC may use cookies to track user traffic patterns (as described above).
You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the
warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate
actively in message boards, forums, polling and surveys.
USE OF INFORMATION
IceHouse Consulting, LLC uses any information voluntarily given by our users to enhance their experience on our site, whether to provide
interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.
As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in
polls, surveys, message boards, and forums. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and
occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. IceHouse
Consulting, LLC never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.
When we use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track
what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track
search terms entered in Search function as one of many measures of what interests our users. But we don't track which terms a particular user
enters.
SHARING OF THE INFORMATION
IceHouse Consulting, LLC uses the above-described information to tailor our content to suit your needs and help us better understand our
audience's demographics. We will not share information about individual users with any third party, except to comply with applicable law or valid
legal process or to protect the personal safety of our users or the public.
SECURITY
IceHouse Consulting, LLC operates secure data networks protected by industry standard firewall and password protection systems. Our security
and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information
provided by our customers.
OPT-OUT POLICY
We give users options wherever necessary and practical. Such choices include:
• Opting not to register to receive our electronic newsletters.
• Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information
from our users
YOUR CONSENT
By using this site, you consent to the collection and use of this information by IceHouse Consulting, LLC. If we decide to change our privacy
policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what
circumstances we disclose it.




Strategic Internet and eCommerce Consulting
Strategize. Build. Optimize. Repeat.